Entitled mom crashes private birthday party, demands free food from the buffet until she's kicked out: 'That doesn't matter, my kids want some food'

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    AITA for kicking out a family that gatecrashed a private party?

    An indoor jungle gym
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    I booked a soft play for my son's birthday party. It has both public sessions and private sessions, I obviously booked one of the
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    private sessions and didn't interfere with the usual times it's available 'to the public'.
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    When I opened the buffet, a woman I didn't know approached me, asking if her children could have some. I explained I had
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    booked the venue for a private party, she said 'that doesn't matter, my children want some food'. I replied no because the food was for the party.
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    She walked away telling her children to just wait until I had left the food area. Realising she wasn't taking my answer, I asked staff to speak to her.
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    They did, explaining it was a private event and they needed to leave. She shouted that her and
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    her children were not leaving and that I should be told to allow the children to have the food.
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    I went back over, said again it was a private event, and she shouted 'what is a sandwich?!' repeatedly at me, until I shouted back that she needed to leave.
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    A woman yelling in anger and frustration
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    The soft play wasn't at capacity, and in truth, there probably was enough for them to have some of the buffet, but the way she
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    approached me with the assumption I'd say yes, and then blatantly planning to disregard my answer made me stand my ground.
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    So AITA for kicking out the gatecrashers? EDIT: OK so first of all, I did not expect this to literally blow up the way it has... I thought a couple of people would say yes or no, and that would be it
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    Apolgies for the long edit, but there's been a few 'themes' within comments, so I'll try to address them;
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    • A soft play is a massive indoor climbing frame covered in padding and safety nets, with slides and ball pits etc. I think some may call it a 'jungle gym' but I'm not sure that is a direct comparison
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    Three children playing with large, soft blocks
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    • The venue shares a desk with an adjoining spots hall, which wasn't running open sessions as it was hosting a game. Past
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    the desk is the exit, (it's one door in, one door out thing) door 1 to the soft play, door 2 to the sports hall. I found out
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    later she had come to use the sports hall and was told about the game. Staff thought she went out the exit
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    • I've spoken to the venue about her being able to get in, and they apologised and are changing how they operate the private sessions. Despite this
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    happening, I think the place has appropriate security measures. I think she took advantage of staff being busy letting in spectators to the sports hall and tried her luck.
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    As we have an invite for a party here in a few weeks, I'll know if they do and can raise it again if needed, but hopefully won't need to
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    • I went back over when the staff member was talking to her because I felt bad that I put a
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    young girl in the firing line. This woman was just shouting that she wasn't leaving, and I also hadn't spotted them come in, but I should have let her/her manager sort it
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    • This is in the UK. This wasn't a food stamps have been taken and 'chance a free meal or starve tonight' situation. When
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    she eventually left she brought snacks out of the over priced vending machine. That obviously doesn't tell any of us
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    her full story, but the venue has like 10 places with a few minutes walk where much more affordable snacks and food choices are
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    A woman using a vending machine
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    • Some people asked about the kids ages. Top age of an invited child was 5. Her two kids were 8/9 and 9/10
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    • I replied to a couple of comments that I would have told her the kids could have some after all the guests had eaten, if it had been a question and not a demand. I am
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    responsible for my actions, but they were influenced by hers, and I am glad I stood my ground and wasn't bullied at my own event, although not proud that I did shout at the end
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    Again, I didn't expect this would get so much attention, but to those who were polite and asked questions, thank you.
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    To anyone who asked 'why are you even asking?' or similar, I was asking to gauge if I was unreasonable for standing my
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    ground because of her actions/ reactions. Maybe this was the wrong sub, I'm not very reddit savvy, apologies if I put it in the wrong place...
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    And for anyone who thinks I made it up... I don't know what to tell you... it happened, and I'm glad you've not encountered a similar experience before and/or can't believe it

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